• JPMorgan Chase
  • $96,895.00 -103,380.00/year*
  • Chicago, IL
  • Legal
  • Full-Time
  • 3251 S Western Blvd

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JPMorgan Chase & Co at . is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking **.**

JP Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

**Our Team**

A Trust & Estates Safekeeping Services Associate in J.P. Morgan's Global Trusts & Estates Support Services is an integral component servicing the Trust & Estates Business. A Trust & Estates Safekeeping Services Associate manages a team that is responsible for a variety of functions pertaining to processing data and documentation management including document handling, preparation, imaging and archiving.


A strong candidate must have excellent attention to detail and PC skills in order to oversee large volumes of data in a team environment. A candidate must be comfortable communicating with all levels within the organization and work effectively across the various business partners. Must be a leader and able to work on multiple tasks simultaneously to effectively meet deadlines. A successful candidate will:

+ Act as liaison for Trust and Estates and Operations Teams to obtain and redirect client instructions as appropriate.

+ Execute on daily controls- ensuring all vault items are within the compliance for safekeeping of assets.

+ Anticipate challenges and implement solutions in order to manage the expectations of the internal business partners for a positive client experience.

+ Represent the team as SME on any projects that impact the team's process.

+ Assist with testing and implementing changes that impact the various systems used by the team.

+ Strong aptitude to research client documentation to review documents.

+ Perform verification for work processed by team members to identify/resolve data issues.

+ Act as the escalation point for issues, which involves working with business partners to resolve inquires, investigate issues and develop a satisfactory response to the client's concerns.

+ Provide training/support to the team and our business partners.

+ Investigate opportunities to reduce costs, provide automation, and analyze fluctuations in key metrics.


The successful candidate must show professional concern and have a desire to be a leader within Safekeeping Services. Qualifications include:

+ An undergraduate degree or equivalent professional experience (managing vault/safekeeping operations and people).

+ Ability to partner with other business associates to develop process improvement strategies, integrate processes, and execute processes.

+ Strong time management, leadership, strategic thinking, and risk management skills.

+ Ability to take ownership and be accountable.

+ Ability to prioritize and manage multiple responsibilities, simultaneously.

+ Aptitude for analyzing issues and information accurately and demonstrating effective issue resolution and decision-making skills (fact based decisions).

+ Flexible with a \"can do\" approach.

+ Ability and desire to manage a team.

+ Proficiency with Microsoft applications (Word, Excel, Access, PowerPoint).

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
Associated topics: attorney, business, compliance, compliance office, corporate attorney, counsel, courtroom, legal affairs, legal department, market

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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